Shipping

Shipping:

We offer international shipping world wide. We ship all of our watches from Japan. The shipping fee will depend according to the country you live in and these additional fees will be added during the payment process.

We care about your newly purchased watch as much as you do. We make use of a trusted insurance partner to insure all of our watches. Generally, shipment of the parcel will be made one business day after receiving your payment. For security purposes, we do not ship on weekends.

A signature by a person aged 18 years or over, is needed for receipt of all Goods, at the delivery address. Any parcel that has been tampered with, or shows signs of damage, should not be signed for and delivery should be refused.

All items are shipped using express courier services, with full insurance coverage provided through our trusted insurance partners. Depending on the destination country, we carefully select the most suitable combination of courier—UPS, FedEx, DHL, or EMS—and insurance provider to ensure secure and efficient delivery.

Please be aware that international shipments may be subject to import duties or taxes upon arrival. Any such charges are the responsibility of the customer.

If packages are lost or stolen, a refund will be issued only after the approval of the insurance claim by our insurance vendor.

Shipping to Singapore:

For our customers in Singapore, we're pleased to share that, through our local partners, we are able to ship watches to Singapore without incurring import duties.